SAP CRM Training in Bangalore

Learn SAP CRM Course

Best SAP CRM Course in Bangalore & Top SAP CRM Training Institute


Are you looking for the best SAP CRM Training in Bangalore?. Our SAP CRM Training Institute in Bangalore will ensure you to understand the Concepts and terminologies of SAP CRM with both Theory and Practicals to get real-time understanding and Exposure in Learning SAP CRM. Our SAP CRM Syllabus and Course Content is crafted by many MNC HR’s and Experts which is as per current Industry requirements and helps you to be one step ahead in the SAP CRM field compared to other training institutes.

Our SAP CRM Trainers are working professionals with minimum 10+ Years of Expertise in SAP CRM Domain and provide training with real-time projects. To know more about SAP CRM, Book a Free Demo Class today and get an overall idea of what you are going to learn and scope of doing SAP CRM Course as per current Market Trends. We also Provide Lab Facilities, Mock Interviews, Resume Preparation and 100% Placement Assistance to get you placed in SAP CRM

SAP CRM Course Syllabus

Over view of CRM Architecture
Business Partner
Business categories
BP Roles & Grouping, BP Relationships
Business partner Hierarchy
Organizational Management
Organizational Model, Org Determination
Territory Management
Territory Hierarchy Levels
Product Master
Attributes & Set Type, Hierarchies & Categories,
Product types, Maintain Products
Transactional Processing
Business Transactions
Item Category
Activity Management
Business Activities
Partner Processing
Partner Functions, Access Sequence, Determination Procedure
Action Profile, Conditions
Condition Techniques and condition types
Billing Unit, Billing Type, Billing Document
Easy Enhancement Work Bench
CRM User Interface(Web UI)

UI concepts and UI V’s SAP GUI
Business roles
Authorization roles
Navigation bar profile
Work center link group
Direct links and logical links
Enhancing the existing business roles
Linking business role to org model
Transaction launcher

Marketing Planner & Campaign Management
Marketing Calendar
Personalized Mail Forms
Segment Builder
Customer Segmentation, Attribute List, Info sets
Product Proposals
Campaign Automation
External List Management
Lead Management
Lead Questionnaire

Opportunity Management
Copying Controls
Sales Cycle, Tools - Buying Center & Sales Agent
Quotation management
Order Management
Special functions in quotation and order management
Contract management
Rebate management

Installed Base management
Installed Categories
IB Components
Objects, Object Family
Assign Object Family to IB Category
Service agreements and service contracts
Service plans, SLA Profiles and Response and Availability Times
Service order management
Complaints and Returns
Warranty claims
Interaction Center(Web Client)

Agent Function and Processing IC
Agent Inbox
IC Web Clint Profile
IC Web Clint Functions
IC Manager Portal
Communication Architecture
Rule Polices like ERMS and IDI (Intent Driven Interaction)
Launch Script
Broad cast massage

Middleware overview
Administration Console
Business Objects
Customizing Objects
Condition Objects
B Doc Modeler, B Doc Messages
Replication & Realignment
B Doc Types,
Initial data load, Delta load & Synchronization
Queue registration
Error Handling and Monitoring

SAP CRM Trainer Profile & Placement

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BTA Advantage

How we standout among other
SAP CRM training institutes ?


Course fees

Working Professionals as trainers

Trainers Experience

Student Web Portal

Class Room Infrastructure

Reference Pay


Lab Infrastructure

Who are our trainers?

Student’s Ratings

Trust & Credibility

Fees Negotiable?


Very competitive and affordable.


Min 7+ Years experience

We have a dedicated students portal

All classrooms are Ventilated with power backups.

We pay Rs 1000 for every student you refer.

Yes its very flexible, you can pay the fees in instalment

We Have Excellent Lab Facility and Provide server access

IT consultants,Solutions Architects, Technical Leads

5 ***** ratings from more than 4000 students

Very High

Definitely yes we understand the financial situation of each student

@ Other institutes

Really less fees but compromise with the quality

Very Few

Trainers have less exposure to real time work.


Very few institutes


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hire full time trainers with very little experience



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