Servicenow certification Online Training in Bangalore

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Best Servicenow certification Course in Bangalore & Top Servicenow certification Online Training Institute


Bangalore Training Academy provides real-time and placement focused Servicenow training in Bangalore . Our Servicenow course includes basic to advanced level and our Servicenow course is designed to get the placement in good MNC companies in india as quickly as once you complete the microsoft Servicenow training course. Our Servicenow trainers are Servicenow certified experts and experienced working professionals with hands on real time multiple Servicenow projects knowledge. We have designed our Servicenow course content and syllabus based on students requirement to achieve everyone's career goal. Bangalore Online Training Academy offers Servicenow training with choice of multiple training locations across Bangalore. Our Servicenow training centers are equipped with lab facilities and excellent infrastructure. We also provide Servicenow certification training path for our students in Bangalore. Through our associated Servicenow training centers, we have trained more than 2000 students.

Servicenow certification Course Syllabus

ServiceNow Training Course Details:


Introduction to ITIL


Introduction to ITSM

Incident Management

Problem Management and change management

Service Request Management

Configuration Management Database

SLA’s and OLA’s

Introduction to ServiceNow


Tool Introduction

Current Competitors


User Licenses

Using Wiki and Community

Basic Administration


Customizing Home Pages

Form Layouts and list layouts

Adding Users to Groups

Granting Roles to Users

Introducing Applications and Modules

Creation of tables and Modules

Creating tickets and raising Requests

Creating SLA’s

Performance Metrics

Advanced Administration


UI Policies, Notifications

Dictionary Entries and Overrides

Data Policies

List Control and Calculations

Exporting the Data from Service-Now

Update sets imports and Exports

Scheduling Jobs



Business Rules

Client Scripts

UI Actions

Script Includes

Jelly Scripting



Bar Charts

Pie Charts

List Reports

Pivot Tables

Using scripting in Reporting

Scheduling Reports

Making Gauges

Cloning and Upgrades


Need For cloning and ways to implement it

Upgrading the instance for new Release



Web Services: Direct Web Services

Transform Map Web Services

Scripted Web Services

Email Integration: Inbound Actions

Event Registry

Creating and Triggering Events

Content Management


Introduction to CMS

Creating Sites

Creating Pages

Creating Blocks using Scripting

Login Rules

Configuration Management


Classes in CMDB

Mapping Configuration Item to Asset Records

Loading the CI’s into Service-Now

Relating Configuration items

Import Sets


Loading Data of different Formats

Using Data Sources

Using Transform Maps and Transform scripts

Service Catalog


Creating Catalog Items using Variables and Variable sets

Creating Record Producers

Design the flow using Workflow

Creating Execution Plans

Writing Catalog Client Scripts and Catalog UI Policies



Creating Workflows on different tables

Approvals using workflows

Using Different Activities in workflows

MID Server Installation


Installing MID server on an instance

Testing the MID Server using another Logins

Importing Files by Using MID Server

Servicenow certification Trainer Profile & Placement

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BTA Advantage

How we standout among other
Servicenow certification training institutes ?


Course fees

Working Professionals as trainers

Trainers Experience

Student Web Portal

Class Room Infrastructure

Reference Pay


Lab Infrastructure

Who are our trainers?

Student’s Ratings

Trust & Credibility

Fees Negotiable?


Very competitive and affordable.


Min 7+ Years experience

We have a dedicated students portal

All classrooms are Ventilated with power backups.

We pay Rs 1000 for every student you refer.

Yes its very flexible, you can pay the fees in instalment

We Have Excellent Lab Facility and Provide server access

IT consultants,Solutions Architects, Technical Leads

5 ***** ratings from more than 4000 students

Very High

Definitely yes we understand the financial situation of each student

@ Other institutes

Really less fees but compromise with the quality

Very Few

Trainers have less exposure to real time work.


Very few institutes


Very few institutes


hire full time trainers with very little experience



Very few

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